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FAQs

1. What is needed to open an account with OTL?

Copy of ID for business owner or shareholder/s, proof of business address in South Africa, business registration document, practice name on POPIA clause, signed credit application form and signed business and personal surety.

2. Who does Optic Trade Links supply?

We serve businesses and professionals within the optical industry which includes optometrists, optical practices and ophthalmologists.

3. What products does OTL Group offer?

Our product range includes spectacle frames, spectacle and sunglass cases, micro-fiber cloths, accessories, optical spares, optical equipment and other products designed to support optical practices and businesses.

4. Does OTL service/repair optical equipment?

Yes. For equipment purchased from OTL we offer a replacement unit during period of repairs.

5. Can I purchase products directly from the website?

Yes.

6. Do you sell directly to the public?

No. OTL Group operates as a business-to-business optical supplier.

7. Can I place a bulk order?

Yes. We can accommodate bulk orders and if minimum bulk order is placed you may qualify for a discount.

8. Do you offer custom or tailor-made products?

Selected products may be available as customized or tailor-made solutions, such as micro-fiber cloths, bags, cases and spray bottles depending on the product and requirements. Contact our team to discuss your specifications.

9. Do you supply businesses outside South Africa?

OTL Group has experience serving markets beyond South Africa. If you are an international optical business interested in sourcing products from OTL Group, contact our team to discuss your requirements and delivery options.

10. How can I request a quotation?

You can contact our sales team with the products you are interested in, required quantities and any relevant specifications. We will assist you with your quotation.

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